Privacy Policy and Practices

FARMERS

Updated on: February 26, 2026

Reilly Insurance Agency (“we,” “our,” or “us”) is strongly committed to protecting the security and confidentiality of your personal information in accordance with applicable law.

Information We Collect

In order to provide insurance products and services to you, we collect nonpublic personal information about you from:

  • Applications and other forms you submit to us through our agents

  • Transactions you have had with us or other companies

  • Consumer reporting agencies that collect and provide personal data used solely for underwriting and rating the insurance product(s) applied for

Categories of personal information collected may include:

  • Motor Vehicle Records

  • C.L.U.E. (claim histories)

  • National Credit File and Score (credit history)

We may also collect information from:

  • Medical providers, if needed to assist us in underwriting a policy or administering a claim

  • Vendors or prospect lists

  • Website forms (name, email, phone number, address, policy details)

How We Use Personal Information

We use personal information to:

  • Perform an insurance transaction

  • Provide an insurance service

  • Process an insurance transaction

  • Underwrite and rate insurance policies

  • Administer claims

  • Respond to inquiries

  • Provide account notifications and policy updates

  • Improve our website and services

  • Comply with legal and regulatory requirements

SMS Communications

If you opt in to receive SMS messages from Reilly Insurance Agency, you may receive:

  • Account notifications

  • Appointment reminders

  • Policy updates

  • Customer service communications

Messaging frequency may vary.
Message and data rates may apply.

You may opt out at any time by texting STOP.
For assistance, text HELP or visit https://reillyins.com.

SMS consent is not shared with third parties or affiliates.

Information We May Disclose

As permitted by law, we may disclose personal information when necessary to:

  • Perform an insurance transaction

  • Provide an insurance service

  • Process an insurance transaction

We may share information with:

  • Insurance carriers and underwriting partners

  • Claims administrators

  • Service providers assisting in business operations

  • Regulatory or legal authorities when required

We do not sell personal information.

SMS consent is not shared with third parties or affiliates.

Fair Credit Reporting Act Disclosures

If we order a consumer report about you from a consumer-reporting agency, we will, upon your request, tell you how to obtain a copy of that report.

If coverage is declined or a policy premium is increased because of information contained in a consumer report, we will inform you as required by law.

Confidentiality and Security

We restrict access to nonpublic personal information about you to those agents and employees who need to know that information to provide products or services to you and as otherwise described in this notice.

We maintain physical, electronic, and procedural safeguards that comply with federal and Montana standards to guard your nonpublic personal information.

Our Former Customers

We will continue to treat and safeguard your nonpublic personal information as described in this notice after you are no longer one of our customers.

Cookies and Website Tracking

We transmit non-personally identifiable information to third-party service providers (such as Google) that collect website statistics.

We may also transmit non-personally identifiable information to third-party service providers that may use such information during your visits to this and other websites to provide advertisements about goods and services that may be of interest to you.

One method of collecting such information is through cookies. A cookie is a piece of data stored on a visitor’s device while visiting the Website.

At Reilly Insurance Agency:

  • Cookies identify unique visitors during a particular session

  • A session is the period of active site use while linked to our server

Cookies help us:

  • Estimate audience size and usage patterns

  • Store user preferences

  • Customize website experience

  • Speed up searches

  • Recognize returning visitors

You may refuse cookies through your browser settings. However, some parts of the Website may not function properly if cookies are disabled.

Cookies expire and are deleted when the browser is closed or after 20 minutes of inactivity. Returning visitors are issued new cookies and are not recognized from prior sessions.

Accessibility (ADA Compliance)

We are committed to making our website accessible to all users, including individuals with disabilities.

We strive to ensure digital accessibility in accordance with applicable standards, including:

  • Web Content Accessibility Guidelines (WCAG)

  • Americans with Disabilities Act (ADA), where applicable

We continually review and improve our website for accessibility, including enhancements to:

  • Site structure

  • Navigation

  • Readability

  • Compatibility with assistive technologies

Accessibility-related features do not collect or store personal information beyond what is described in this Privacy Policy.

Some website content may be provided by third-party vendors. While we make reasonable efforts to work with vendors following accessibility best practices, we cannot guarantee third-party accessibility compliance.

If you experience difficulty accessing any part of our website, please contact us.

Contact Information

Reilly Insurance Agency
Attention: Privacy
314 Central Ave.
Great Falls, MT 59401

Phone: (406) 952-4343
Email: nfuinfo@us.qbe.com
Website: https://reillyins.com